Alert! IMPORTANT ACCOUNT SERVICING INFORMATION   CLICK HERE

You’re getting upgraded.

You’re getting upgraded.

Congratulations! Your CITGO Rewards® Card account will soon be upgraded. You will receive a new card loaded with extra security features, expanded benefits and now even more places to use your card.

Get ready… What do I need to do now?

CITGO

What's New?

A Sneak Peek Under the Hood

We’ve turbocharged your CITGO Rewards Card, which includes these benefits:

Synchrony Car Care™ Acceptance

EMV Chip

Enhances security for every transaction

Synchrony Car Care™ Acceptance

Use at over 500,000 auto parts and service businesses1

6 Months Promotional Financing

6 Months Promotional Financing

Available every day on purchases of $199 or more2

Access to Cash

Access to cash at over 500,000 ATMs in the U.S. and 2.1 million ATMs worldwide with the PULSE® Network3

Synchrony Car Care™ Acceptance
6 Months Promotional Financing

EMV Chip

Enhances security for every transaction

Synchrony Car Care™ Acceptance

Use at over 500,000 auto parts and service businesses1

6 Months Promotional Financing

Available every day on purchases of $199 or more2

Access to Cash

Access to cash at over 500,000 ATMs in the U.S. and 2.1 million ATMs worldwide with the PULSE® Network3


Alert! IMPORTANT ACCOUNT SERVICING INFORMATION

What do I need to do now?

Mark your calendar. Key transition date.

In April 2021, you will receive your upgraded CITGO Rewards Card from Synchrony. In addition to some of the new benefits listed above, the way you access and manage your account online will also be upgraded.

We are migrating to a new online account servicing platform called Consumer Center. To prepare for the upgrade, here is what you need to do now:

1

1. Manage Online Payments

Depending on your statement due date, you may need to make a manual payment by mail.
Click the arrow for more details.
ONLINE ACCESS and ONLINE PAYMENTS for your CITGO Rewards Card will be discontinued effective 3/15/21. Online Payments include Automatic Payments, Scheduled Payments and One-Time Payments. If you wish to make a phone payment you may do so through 3/17/21.
PLEASE MAKE A PAYMENT BY MAIL to satisfy any amounts due between 3/15/21 and 3/21/21. Due to a customer service upgrade, between 3/15/21–3/21/21, you will not be able to make any payments online and between 3/18/21–3/21/21 you will not be able to make any payments by phone. You may go online or call to make a payment after 3/22/21.
Once your account has been transitioned to Consumer Center, starting 3/22/21, you will again be able to access your CITGO Rewards Card account online, schedule a payment and re-enroll in Auto Payments using Consumer Center.
2

2. Manage Paperless Statements

If you currently receive paperless statements, you will start receiving a statement in the mail.
Click the arrow for more details.
Paperless Statements (e-bill) for your CITGO Rewards Card will be discontinued effective 3/15/21.
If you have not received it already, you will start receiving a paper statement prior to 3/15/21.
Once your account has been transitioned to Consumer Center, starting 3/22/21, you will be able to re-enroll in Paperless Statements.
3

3. Download Account History

If you have not already done so, please download a copy of all paperless statements before 3/15/21.
Click the arrow for more details.
After your CITGO Rewards Card account migrates to the new Consumer Center Online Account Servicing Platform, you will no longer be able to access previous paperless statements or account history.
If you would like to retain those records, we recommend downloading previous paperless statements from the current Online Account Servicing Platform before 3/15/21.
After 3/15/21, if you still need access to previous account history, please call the Customer Service team at 1-855-598-4879.
What are my card benefits?

Your CITGO Rewards Card offers you Everyday Savings that you can take advantage of at every fill-up to help keep money in your pocket and enhance your driving experience.

But did you also know that your card will be accepted by Synchrony Car Care™ which will give you more places to use your card and a convenient way to pay for larger auto-related expenses?

Plus, paired with our Everyday Benefits including No Annual Fee and $0 Fraud Liability, your CITGO Rewards Card helps keep you in the driver’s seat.

After the first 3 months, earn 5¢ in fuel statement credits on EVERY gallon* of CITGO gas purchased, EVERY day. NO (gallon) LIMITS!!

* Subject to credit approval. See CITGO Rewards Card Program Rewards Terms for details.
$0 Fraud Liability
No Annual Fee
EMV Chip Security
Accepted Nationwide at over 5,000 CITGO locations
Easy Online Account Management
On-the-Go ATM Cash Advances3
Pay at the Pump Convenience
$0 Fraud Liability
No Annual Fee
EMV Chip Security
Accepted Nationwide at over 5,000 CITGO locations
Easy Online Account Management
On-the-Go ATM Cash Advances3
Pay at the Pump Convenience

3 Subject to credit approval. Transaction fees apply. See the cardholder Terms and Conditions for details.

Your card will be a part of Synchrony Car Care!

From routine to repair, manage all your auto-related expenses with Synchrony Car Care.

✔ Accepted across the U.S. at over 500,000 auto parts & service businesses1 with 6 Months Promotional Financing available every day on purchases of $199 or more.2

Look for the Synchrony Car Care logo or visit mysynchrony.com/cardholder.html for locations near you.

1 Subject to credit approval. Valid everywhere Synchrony Car Care™ is accepted in the U.S., including Puerto Rico.

2 Subject to credit approval. Minimum monthly payments required. See merchant or mysynchrony.com/carcare for promotional financing details and merchant locations. Gas station purchases are not eligible for promotional financing.

Still have questions?

We have answers. Check our frequently asked questions or contact our customer service team.

1 Subject to credit approval. Valid everywhere Synchrony Car Care™ is accepted in the U.S., including Puerto Rico.

2 Subject to credit approval. Minimum monthly payments required. See merchant or mysynchrony.com/carcare for promotional financing details and merchant locations. Gas station purchases are not eligible for promotional financing.

3 Subject to credit approval. Transaction fees apply. See the cardholder Terms and Conditions for details.

The CITGO Rewards® Card is issued by Synchrony Bank.

© 2021 CITGO Petroleum Corporation. CITGO, as well as the CITGO logo, trade name and trade dress, and all related marks are registered trademarks of CITGO Petroleum Corporation.

© 2021 Synchrony Bank. All rights reserved.